“Turnover is always a huge pinch point in the industry so staying ahead of staffing and training is always top of mind. Not to mention, covid was a special curveball that threw us for a bit but the team really came together, with many offering their services up for free …
“Something that would be a non-stop portal for our team members. And certainly for my team behind the scenes, to be able to have information that’s readily accessible, user-friendly, and that spoke to one another.”
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