"We can now allocate specific costs to each cost centre and we can forecast what they will actually produce in terms of revenue, so we can allocate staff accordingly."
"We divide the hotel into 8 operational departments, and each department has a manager who would have to plan individual rosters on a spreadsheet. Timesheets were manual too, pre-printed for staff to physically sign at the start of a shift and again at the end. Then managers would review and sign-off each sheet at week end."












