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“The app has been hugely helpful in showcasing the landlord’s aim to provide an inclusive building that not just focuses on its built amenities - i.e. meeting rooms, a new café, and a new reception lobby - but has acted as a collaboration tool bringing together local retailers, office workers, and even leisure users despite the complexity of the last year. Prospective occupiers have been given a vision of the building community through the app’s infrastructure, which has helped build our leasing campaign and story to date.”

“Customer service is extremely important to us. Due to our core business values, the tenants we serve, and the type of buildings we manage, we’ve always felt that best-in-class customer service is a key differentiator. It’s even more true now that the expectations of real estate tenants are evolving in the post-pandemic world.”