”One of the highlights of the project were videos where the project participants essentially played themselves in different customer service situations. The videoed scenes had been labeled as “Disastrous”, “Better”, and “Great”. The task for the viewers was to assess the plusses and minuses of each scene from the customer’s …

“Without Howspace, it would take a shocking amount of time to compile information and material. Now we can always easily find all the videos, images, questions, presentations, and other materials related to a particular concept in the workspace. Howspace is particularly well suited to support these types of conceptual services …