“We have hectic workdays. It is easy to forget an important date – especially when it is a small part of a long contract. We don’t want contracts to terminate or renew automatically. Complete Control helps us follow-up contracts properly, evaluate whether we are getting value, and then decide next …

“Let’s say that as a franchisee you want to change the chain. Then it’s worth keeping your head down and hoping that the chain doesn’t contact you before your contract expires. This is a massive risk for a franchiser like Elkjøp, and poor contract management can cost us dear in …