"We run on Heroku, so we used New Relic because it came with the platform—but it's not enough."
"The goal of the platform team is to create and support services that support our web and mobile applications and provide data and analytics to the business. In that way we are able to understand and support players. We have an ELK stack, but the query language is cumbersome and the UI is not as easy to use as Honeycomb. Honeycomb and Lambda work very well together. Without Honeycomb, it was very difficult to get all the Cloudwatch logs correlated, but now we can just do a quick search by request or userID with no difficulties."