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"The choice was between using technology versus throwing people at cash application. We chose the former for better results at lower costs."
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"The Highradius Integrated Receivables reduced the amount of effort required in every process to a bare minimum and helped the team focus on tasks that require more of a human touch like strategic decision making and creating better relationships with customers."
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"Our collectors were able to dun 5 accounts per day using SAP and about 25 using GetPaid. But with the help of HighRadius ACA, the exposure has increased 5-fold. The difference is staggering."
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"With HighRadius, we were able to cut 50% of the workload and operations in processing wire transfers and e-payments."
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"We would want to utilize robotics, its part of a much larger HPE initiative, and get some benefits there but ultimately we will be able to achieve 85% efficiency value."
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"It's a one-stop-shop. HighRadius helps manage credit, collections, disputes and also cash application."
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"At Church & Dwight, we always try to find the most efficient way of doing something, and HighRadius helped us with just that."
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"The time that we’ve saved using cash application is incredible. Earlier we had four full-time employees on those ten business units, and now we’re down to just two full-time employees."
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"HighRadius helped us really become more functional as a team, as well as improve customer experience."
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"Now, once HighRadius did all the heavy lifting, the grunt work, put them all in one place, which meant that the analyst had to just work on the research."
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"One of our top priorities was to have a SaaS-based best-in-class IT stack for all functions, and when it came to A/R- HighRadius was our choice."
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"HighRadius simply offered the best solution to Komar’s need for automation."
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"Now anyone can go on a deduction in HighRadius, look at the notes history, look at the attachments, link to the backup that might be in cash apps, and anyone can look at and tell that deductions story without having to find the actual people who work there."
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"The system did all the heavy lifting; it was reaching out to every customer. And it was pretty amazing, to see all these customers reaching out, wanting to pay bills, wanting to get it resolved, instead of my people having to hunt them. Didn’t matter what amount was the invoice, …
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"Whenever the current issue is the collection of our chargebacks, it seems that so much time is needed to work the deductions on the front end. You know, once that initial decline is sent out to the customer, kind of gets lost in the shuffle a little bit to go …