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"This was a unique thing we were doing, not only sharing dispatch in a single control room, but also, crucially, using the same multi-skilled operators for every call, regardless of type."
“Initially, we were understaffed. You think there will be savings in manpower, and there are, but you need the staff to take the calls. The main savings come in other areas – buildings, overhead, energy, and so on.”
Caliber Public Safety is a business unit of the Harris Operating Group of Constellation Software Inc. Harris Systems USA, Inc. is a member of the Harris Operating Group and is …
Civica is a market leader in specialist systems and business process services that help organisations to transform the way they work. Through experienced people who understand service delivery, the Group …
Everbridge (Nasdaq: EVBG) empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and …
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