“HealthRules Payer has created a solution that takes advantage of both the flexibility of benefit coding and the reusability of benefit objects so we’re able to get the flexibility we need and want when trying to build out a highly customized solution, and since we can complete the process as a series of benefit objects, we don’t have to rebuild over and over again at the risk of increased costs and errors,” says Robak. “What’s more, our call center technology is tied into HealthRules Payer and uses numerous services from an eligibility and claims processing perspective.”