HeavyBid allows us to adapt to what the market is demanding.

It definitely increased our revenue, increased our market share, and ultimately increased our profitability.

That was easy. Answered on the second ring. I expected a computer to answer and I was kinda shocked after I realized I was talking to a live person. Almost didn’t know what to say. I was listening for a series of option buttons to push starting with the option para Espanol, oprima dos. Top notch support!!!

HCSS Trucking’s really been valuable for us.

It’s really helping for the day-to-day operation to know where things are at, but we’re also taking it the next step further and forecasting.

Over a month, all the foremen were doing it, and I was getting calls like, I’m so happy you’ve given us this, I don’t have paperwork anymore! And it just blew everyone’s minds and to get that field option was huge.

Equipment360 helps the shop communicate with people in the field.

There’s no more writing it all down. Everything is flowing really nicely with what they’re giving us and what GPS is showing on our reports. We print the report and give it to accounting, and they can do the billing and payroll directly from that.

A couple of those jobs were very profitable jobs for us. They were ones that we believe a lot of other folks just couldn’t get to.

Even internally, you want to have the documentation to avoid the he-said-she-said and be accountable. I feel comfortable that the money is right. With HeavyBid, I can look at it and know that it’s good.

Chris has been an invaluable source of help and information, and I believe that I am long overdue in giving him some well-deserved (and hard-earned) kudos. We are in the midst of a complete re-evaluation and overhaul of our 12+ SQL Server integrated HeavyBid systems nationwide. Chris has played a vital role from the very beginning, speaking with us at length during our planning phase to address all of our questions about HeavyBid's integration with SQL. He has continued to provide high quality support, working with us to perform the SQL Server configuration on three of our new HeavyBid systems. Through all of this, Chris has displayed a consistently high level of professionalism, commitment to quality work, and admittedly a great deal of patience with me, and with whatever obstacles may have popped up from time to time. Chris is a great example of what works so well with the HCSS Support Team; his help, and the help everyone at HCSS, is always greatly appreciated.

Their support was great, they got me up and running and I was able to get my crew paid!!

Our Support tech, Jeremy, was extremely professional. Our company had to figure out several problems on our end. Jeremy patiently helped us resolve all the issues. HCSS Tech Support always goes above and beyond the expected.

[The biggest benefit is] real-life, real-time data and more accurate job costing. There’s just one place where everyone can look and have all their information.