Hansen Technologies Testimonials

"The OAM solution from Hansen Technologies is critical for South East Water to delivers its customer strategy. We need our people and our customers to share information in real time. With HiaffinityCX being responsible for our billing and property information, we need to share this information back into our CRM solution. The OAM layer in HiaffinityCX has made this possible. Each night we bill up to 15000 customers, with this information available to our front line staff the next day. We need to share real-time data across our system, as well as our systems external to South East Water. In partnership with Hansen, the HiaffinityCX OAM is a key component is making this happen."

“Get TDC managed to launch a fully integrated and digital mobile offering in an existing ecosystem in record time. The main contributing factors for this feat was the close partnership with TDC (mobile platform) and Hansen convergent BSS products.”