Hansen Technologies (ASX: HSN) is a global leader in billing, data management, customer care and catalog-driven software and services for utilities (energy and water) and communications (telco and paytv) industries. With over 40 years’ experience, Hansen’s innovative solutions enable over 600 customers to deliver on data driven end-to-end business initiatives with one unified view of their customer.
"The OAM solution from Hansen Technologies is critical for South East Water to delivers its customer strategy. We need our people and our customers to share information in real time. With HiaffinityCX being responsible for our billing and property information, we need to share this information back into our CRM solution. The OAM layer in HiaffinityCX has made this possible. Each night we bill up to 15000 customers, with this information available to our front line staff the next day. We need to share real-time data across our system, as well as our systems external to South East Water. In partnership with Hansen, the HiaffinityCX OAM is a key component is making this happen."







Read Hansen Technologies Reviews, Testimonials & Customer References from 10 real Hansen Technologies customers.
Browse Hansen Technologies Case Studies, Customer Success Stories, & Customer References from 16 businesses that use Hansen Technologies.
Watch Hansen Technologies Customer Videos to learn why 2 businesses chose Hansen Technologies.