“Their bug bounty program is world-class, a top HackerOne researcher. “They value our input and care about security across their entire ecosystem.”

"Security is not a one-time thing, but a continuous cycle. We know that there are always going to be bugs in software development. As we develop, and as we iterate, we want to make sure security is an active part of that process, and never a roadblock to innovation. The …

"Having a bug bounty program is not an option, it's essential. Scaling internal testing can only go so far, working with the community helps uncover issues we may not have."

“It's about maintaining trust with our merchants. Entrepreneurs are running their businesses and they don't want to worry about security, so we have to ensure any issue gets addressed. HackerOne provides a return on our investment through its large community of talent and by taking care of administration, vetting researchers …

"One of the best ways for us to augment our internal security team is to work with the white hat community. This was a pain before HackerOne but now is significantly easier."

"Bug bounty programs are an important part of the modern software development lifecycle."

"We believe there is immense value in having a bug bounty program as part of our cybersecurity strategy, and we encourage all companies, not just those in the hospitality industry, to take a similar approach and consider bug bounty as a proactive security initiative."

"Our goal was to increase visibility into hidden vulnerabilities and strengthen our overall security posture in a way that complemented our internal efforts."

"We tried pen testing before and found it very expensive and practically useless. The first week we launched HackerOne they found several high priority bugs. Huge value at the fraction of the costs."

"Hai gives us actionable suggestions that have eliminated busy work, so we can complete tasks faster and think strategically about continuously improving our overall cybersecurity posture."

"We have an industry-leading vulnerability disclosure program that protects ethical researchers and partnered with HackerOne to include sensitive vendors in the scope of our bug bounty program to help protect our entire ecosystem. Our hope is that bug bounty programs like ours continue to spearhead a culture of collaboration and …

"In addition to some amazing, creative submissions, we’ve received some incredible feedback from researchers. In just a few short months, we’ve used that feedback to make substantial changes to our scope, payments, and transparency. We want hackers to challenge and educate us, and build a trusting and respectful relationship that …

"The program with HackerOne has surfaced the most interesting results across all of our AI testing and is by far the most cost-effective."

"We chose HackerOne as it not only connected us to an existing community of seasoned security researchers but also offered productivity features that automated aspects of the bug bounty triage process."

"AI red teaming allows us to explore the possibilities of what attackers might achieve—not just what’s likely. Working with HackerOne has shown us that human ingenuity often outperforms adversarial datasets or AI-generated attacks."