"With HackerOne and their triage services we now have a sturdy database with ticketing capabilities. Here at AlienVault we’ve also taken advantage of their 3rd party ticketing system integration so once the triage team deems a ticket both a valid vulnerability and not a duplicate, we create a ticket directly in our ticketing system with all pertinent information. Bi-directional communications go through our ticketing system, ensuring nothing is lost or accidentally forgotten."
"HackerOne is a well-known platform across the information security community which aggregates the most successful bug bounty programs to date."
"Using HackerOne saves our security team a large amount of time, but more importantly, it also saves our finance team a lot of trouble. Moving to the HackerOne platform allowed us to automate away all of the financial burdens, which are significant."
"The success of the program helped us boost our cybersecurity in a matter of weeks."
"Being able to have issues retested during the same engagement is a game-changer. That’s something that hasn’t been available in the past because traditionally, you didn’t receive the results of a penetration test until after the engagement was over."
“If you're going into a bush blind, you don't know what's going to happen.”
"We obviously can’t hire enough engineers to protect against every possible vulnerability, but we can use our bug bounty program to add on-demand expertise where we need it and continuous coverage nearly everywhere else."
"There is a lot of education left to do, both to producers and customers of security-critical code. We hope bug bounty programs becomes an industry-standard, for the sake of security and stability of the entire industry."
"HackerOne has been much more successful at finding problems than general penetration tests have been for us."
“We knew that to provide a secure digital experience for our customers, we needed a partner who could connect us with the diverse, global security researcher community, with a goal of identifying novel or unusual security issues on which traditional pentests don’t usually focus. So we decided to work with HackerOne.”
"Security bugs are going to be reported and they’re going to throw a wrench in your plans for the sprint/ month/quarter."
"We know that state-sponsored actors and black-hat hackers want to challenge and exploit our networks. We know that. What we didn't fully appreciate before this pilot was how many white-hat hackers there are who want to make a difference, who want to help keep our people and our nation safer."
"We know for a fact that sending a wide variety of hackers into a wide environment will result in something meaningful. It is a fact. We cannot hire every amazing hacker and have them come work for us, but we can do these crowdsourced bug bounties. I’m done with being afraid to know what our vulnerabilities are. That’s not okay."
"The ideal end-state is that bug bounties become a regular, common tool in securing all IT assets across the Department of Defense. We will always have security vulnerabilities. We can approach that reality one of two ways: we can deny it, or we can be proactive, open to it and use every tool in our toolbox to remediate or mitigate them."
“HackerOne programs are a fundamental part of our cybersecurity strategy.”