"Hitting $1M in bounties is a badge of honor. It reflects our commitment to valuing the intelligent security researchers who help keep us safe. Bug bounty programs are notoriously difficult to build, but HackerOne’s talented community provides us with the expertise and creativity we need to secure our platform. Our …

"We have been on a mission to transition from being a hardware company to also providing software and services for our customers. Certainly, that changes one's security lens. It's a completely different environment to have cloud-based, retail execution software available for enterprise-level organizations compared to having hardware- based printers installed …

"The HackerOne program overview page helps sell the value of having a hacker-powered security program in place. We are able to understand changes in report workload to ensure our team is equipped to meet demand, drill down into key vulnerability trends across our program, and socialize key metrics to our …

“No one had done this before take a doll, put in a chip, connect to WiFi and hit an API. Our customers immediately saw the importance of that.”

“HackerOne programs are a fundamental part of our cybersecurity strategy.”

“Over time, we’ve established secure development methodologies and quality testing schemes for the release of new components and changes to the platform, including the creation of a specific channel to address hacker reports, which are prioritized and included in the current sprint.”

"We decided that we needed a more diverse group of testers, while still meeting and exceeding compliance standards, which is what led us to HackerOne and the hacker-powered security model."

"Our researcher community’s approach is rooted in curiosity, creativity, and the relentless pursuit of finding flaws others might miss. This mindset is distinct from building and reinforcing technical models, yet it’s an essential complement. While internal teams focus on defending and aligning AI systems, engaging with a community of researchers …

"A greater amount of diverse vulnerabilities allows us to identify and improve our SDL more efficiently and to keep learning new trends and approaches about vulnerabilities, new attack vectors, and blind spots."

"We have a strong partnership with HackerOne. Since launching the program in 2020, we've deeply valued their support, which has allowed us to greatly expand our program's scope and impact."

"At TikTok, we always want to be proactive rather than reactive. We aim to shift left, finding bugs at an early stage to ensure the safety of our environment before it goes live."

"Security bugs are going to be reported and they’re going to throw a wrench in your plans for the sprint/ month/quarter."

"In addition to some amazing, creative submissions, we’ve received some incredible feedback from researchers. In just a few short months, we’ve used that feedback to make substantial changes to our scope, payments, and transparency. We want hackers to challenge and educate us, and build a trusting and respectful relationship that …

"With a normal pentest, you don’t get vulnerability reports until the engagement is over. That’s not ideal, because it means vulnerabilities go unfixed for longer, and you can’t have issues retested without booking a whole new engagement. HackerOne Pentest solved both of these problems for us, and enabled us to …

"Our public bug bounty program is as important to the security of our product and company as any other program we run within our Security Team."