55 HackerOne Testimonials

“Since the HackerOne Triage team is wellcalibrated on our scope, they offload some of the work from our security team, such as report triage, identifying duplicated reports, and scope mismatch. In other words, the HackerOne Triage team acts as an extension to our security team.”

"With a normal pentest, you don’t get vulnerability reports until the engagement is over. That’s not ideal, because it means vulnerabilities go unfixed for longer, and you can’t have issues retested without booking a whole new engagement. HackerOne Pentest solved both of these problems for us, and enabled us to get months worth of value from a single engagement."

"We know for a fact that sending a wide variety of hackers into a wide environment will result in something meaningful. It is a fact. We cannot hire every amazing hacker and have them come work for us, but we can do these crowdsourced bug bounties. I’m done with being afraid to know what our vulnerabilities are. That’s not okay."

"Our public bug bounty program is as important to the security of our product and company as any other program we run within our Security Team."

"With HackerOne and their triage services we now have a sturdy database with ticketing capabilities. Here at AlienVault we’ve also taken advantage of their 3rd party ticketing system integration so once the triage team deems a ticket both a valid vulnerability and not a duplicate, we create a ticket directly in our ticketing system with all pertinent information. Bi-directional communications go through our ticketing system, ensuring nothing is lost or accidentally forgotten."

“However, in order to become a trusted partner you need to go further than that. With HackerOne we were able to harness the expertise and skills of a huge hacker community in real time, so we could start applying fixes straight away.”

"Every organization has blind spots. Having the hacker community on the other side of the screen looking at those things you’ve missed means you can close those holes."

"We obviously can’t hire enough engineers to protect against every possible vulnerability, but we can use our bug bounty program to add on-demand expertise where we need it and continuous coverage nearly everywhere else."

"There is a lot of education left to do, both to producers and customers of security-critical code. We hope bug bounty programs becomes an industry-standard, for the sake of security and stability of the entire industry."

"We tried pen testing before and found it very expensive and practically useless. The first week we launched HackerOne they found several high priority bugs. Huge value at the fraction of the costs."

"We believe there is immense value in having a bug bounty program as part of our cybersecurity strategy, and we encourage all companies, not just those in the hospitality industry, to take a similar approach and consider bug bounty as a proactive security initiative."

"The program overview delivers contextual data across our vulnerability life cycle, allowing us to view trends and patterns over time so we can identify gaps and optimize our program."

“It's about maintaining trust with our merchants. Entrepreneurs are running their businesses and they don't want to worry about security, so we have to ensure any issue gets addressed. HackerOne provides a return on our investment through its large community of talent and by taking care of administration, vetting researchers and handling payments.”

"One of the best ways for us to augment our internal security team is to work with the white hat community. This was a pain before HackerOne but now is significantly easier."

"Security is not a one-time thing, but a continuous cycle. We know that there are always going to be bugs in software development. As we develop, and as we iterate, we want to make sure security is an active part of that process, and never a roadblock to innovation. The HackerOne bug bounty program allows us to put another cog in the wheel of security."