"Hai gives us actionable suggestions that have eliminated busy work, so we can complete tasks faster and think strategically about continuously improving our overall cybersecurity posture."

"Being able to have issues retested during the same engagement is a game-changer. That’s something that hasn’t been available in the past because traditionally, you didn’t receive the results of a penetration test until after the engagement was over."

"Our researcher community’s approach is rooted in curiosity, creativity, and the relentless pursuit of finding flaws others might miss. This mindset is distinct from building and reinforcing technical models, yet it’s an essential complement. While internal teams focus on defending and aligning AI systems, engaging with a community of researchers …

"The program has been successful because of the continued contributions from diverse, talented researchers."

"We know that state-sponsored actors and black-hat hackers want to challenge and exploit our networks. We know that. What we didn't fully appreciate before this pilot was how many white-hat hackers there are who want to make a difference, who want to help keep our people and our nation safer."

"We know for a fact that sending a wide variety of hackers into a wide environment will result in something meaningful. It is a fact. We cannot hire every amazing hacker and have them come work for us, but we can do these crowdsourced bug bounties. I’m done with being …

"The ideal end-state is that bug bounties become a regular, common tool in securing all IT assets across the Department of Defense. We will always have security vulnerabilities. We can approach that reality one of two ways: we can deny it, or we can be proactive, open to it and …

“Since the HackerOne Triage team is wellcalibrated on our scope, they offload some of the work from our security team, such as report triage, identifying duplicated reports, and scope mismatch. In other words, the HackerOne Triage team acts as an extension to our security team.”

"When the same internal teams are testing an application for a long time, they lose that ‘fresh-eye’ perspective that often helps in finding interesting bugs."

"Our goal was to increase visibility into hidden vulnerabilities and strengthen our overall security posture in a way that complemented our internal efforts."

"Our public bug bounty program is as important to the security of our product and company as any other program we run within our Security Team."

"Using the HackerOne platform helps us cultivate (hacker) relationships and complements the GitLab mission that everyone can contribute."

“Ensuring you’ve established the appropriate staffing levels and support structure are key to success when starting a bug bounty program, This includes security engineers to review, validate and triage the findings who can work across the development groups to test and mitigate.”

"If our bug bounty program can find at least one critical vulnerability per quarter for two or three quarters in a row, we know the program is worth the money we spend on it."

"A greater amount of diverse vulnerabilities allows us to identify and improve our SDL more efficiently and to keep learning new trends and approaches about vulnerabilities, new attack vectors, and blind spots."