128 Guesty Testimonials

“Guesty allows me to centralize several key solutions for my business into one integrated ecosystem — from the PMS and Locks Manager to the Guest App and more — giving me greater visibility and control."

“I love the option you guys [offer to communicate in] my name, it is phenomenal. One thing that’s really notable is that I had a guest say that communication with me, which was really with you guys, was the best experience he has ever had on Airbnb. You could tell he truly meant that.”

“We always give priority to staying guests, so inevitably messages from leads had to be side-lined. There were times when our response rate wasn’t as high as it should be, and without Guesty’s proactive prompts, we missed out on reservations and initial lead guest inquiries that are crucial to finalize bookings. My laptop became my best friend, multiple OTA portals, logging in, logging out; it all took so much time.”

“It’s a fantastic feature because we can give our owners information easily and allow them to make reservations themselves - it saves us a lot of time in the reservation department.”

“Guesty has saved us many headaches. If we didn’t use Guesty, I would have a headache every day.”

“We couldn’t find anyone who was spending more time and resources on development and making property management efficient, especially for multi-unit property managers. Guesty was the clear choice.”

“We looked at a few other PMS companies available at the time, but none were developing as fast. Guesty really stood out to us because of its capabilities and we bet on them to continue to build tools that would become the new industry standard."

“Guesty really makes the daily operations easier for a property management company. It eases communication, logistics and financial management, and has a good set up with the premium OTAs that helps secure better financial results. Besides what Guesty entails PMS-wise and offers product-wise, working with their Support team and the relevant account management team is always a positive experience.”

“The main pain point of the merger was the balance between putting two companies together and still continuing daily operations as usual. We needed to ensure that homeowners would not notice any major changes that were happening – any glitches would mean a loss of confidence and potentially the loss of clients.”

“Everything stood out to us about Guesty. But the automation tools were really a game-changer.”

“Implementing Guesty’s software into our daily operations was a strategic decision for us due to its direct integrations with key booking channels such as Airbnb, Booking.com, and many others. Working with the company has enabled us to save time and focus on expansion."

“Most existing PMS systems offered some of the features we saw as essential to our operational needs and growth strategy, but none had as comprehensive of an offering as Guesty.”

“We had a great experience with everyone we spoke with at Guesty, from the first demo to eventual onboarding. We found that Guesty was much more alive, much more modern, and definitely a lot more forward-thinking than other competitors in the market."

“All the issues we wanted to address, we could do it with Guesty. I can say that the price of the product is absolutely worth it, and it will allow you to save even more money and help you grow faster. I think if you want to have a lean, profitable company, you have to save time and money. Guesty does this for you.”

“It soon became apparent that Guesty addressed the frustrations that we were feeling as a business and that it offered us a solution that would free up our time to provide better support for our guests and to start growing our business again.”