When developing our latest campaign The Graphic Design House came up with three incredibly strong ways forward which showed how carefully they had listened to what we needed to achieve.

I've been working with TGDH for several years now and it's great because they really get us - it's like they’re an extension of St Wilfrid's. We wanted a strong brand, with a style guide which could easily be used in-house. Together with TGDH, we went right back to basics, agreeing who we're talking to and what we're saying. TGDH then took these findings and produced a fantastic style guide featuring a new look and feel that goes beyond just a logo and font style, but which really stands out in the very competitive third sector.

What was really refreshing was their determination to create a site that was unique to our organisation. They really wanted to get to know our whole company and the staff, before creating the site, to make sure it reflected our needs and our personality. Since launching our new site online bookings have increased by 60%. In total 55% of our customers are choosing to book online, up from 33%. We expect to see this increase further. The benefits we're seeing from this increase in online booking is that our direct marketing emailing list has increased, which makes it more cost effective. We've also seen online donations double through our new website.

Just one year ago, we commenced working with The Graphic Design House on a new website and social media programme. The on going collaboration with TGDH and their team continually adding to the site has resulted in improved traffic and a positive response. The statistics speak for themselves.

Many thanks for your fabulous work on this project - Tessa and I both agreed that you are one of the best designers we have ever worked with - you gave a lot of thought to AIM and came up with some really fab designs.