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“We are definitely able to react to incidents as and when they happen. There are alerts set up for many of our customer-facing journeys — meaning, the common journeys that customers will perform on our website. If any of those journeys aren’t working as expected, our first-line support and platform teams who are responsible for the software that powers those, they all get alerts. We know pretty instantly as soon as something starts going wrong.”
“Being based on microservices, we had some observability gaps at the beginning of the year, and we aimed to close those gaps where one system hands off to another. That’s one thing that our team has been able to bring to the table — an overarching view of the flow of orders and information throughout all the different systems.”
GroundWork Open Source delivers unified monitoring, automation, and operations analysis for dynamic IT environments. They bring complete visibility into your entire IT infrastructure including physical and virtual systems, servers, networks, storage resources, web servers, application servers, cloud systems, containers and much more.
Dynatrace is the innovator behind the industry's premier Digital Performance Platform, making real-time information about digital performance visible and actionable for everyone across business and IT. Dynatrace helps customers of all sizes see their applications and digital channels through the lens of their end users. More than 7,500 organizations use these insights to master complexity, gain operational agility and grow revenue by delivering amazing customer experiences.
Aternity's unique, user-centric vantage point closes the "Visibility Gap" existing with network and server centric application performance management tools. With advanced, real-time analytics and the ability to monitor any application, Aternity transforms all physical, virtual and mobile devices into self-monitoring platforms that are user experience aware. User-centric, proactive IT management empowers organizations with faster applications while dramatically reducing business disruptions and increasing user productivity.
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