This is an easy to learn program. I taught myself how to use it, and have taught several others how. Customer service is great as is technical support.

After being frustrated and dissatisfied with another company’s reservation system, I switched to Easy Innkeeping. If you want a system that is easy to use, flexible, dependable and reliable, I strongly recommend the Easy Innkeeping system. If you’re looking for customer service that truly cares about your questions with prompt service and attention to detail, you don’t have to look any further than Easy Inn Keeping. A great company with great service.

Very user friendly site with a great support team. Always able to reach them when I need assistance. The software is easy to use. I like the calendar feature to see my availability. The reports are also a big help to plan for upcoming weeks.

Each of our properties uses different areas of the software, according to the markets they serve. The remote access is great, and we've been quite happy with the system.

The quick add feature is nice. Additionally, we have enabled automatic email confirmations in our system to be sent. Convenience for Owners and staff. Works with our online website to show rooms that are asold out. The staff says it’s easy to use and the live chat option is great.

Great customer service. Easy to use. I rarely have any issues with easyinnkeeping but when I do the technical support is amazing. They are very knowledgeable.

Truly Amazing Customer Care. We will always recommend Easy InnKeeping, not just for a good product, but for the excellent care and attention you are sure to receive.

Overall, I have been very happy with the product and the people at and service from GraceSoft. Great follow through on questions or technical problems. Very willing to give customers help with unique needs.

Awesome software. It is very user friendly. I moved this little inn from pencil and paper to having software. It has been a great experience getting everything online. I have recommended it several times and will continue to do so.

Best Hospitality software I have ever used! Their customer service is amazing and always available! Product is so easy to learn and use. They listen to your needs and making adjustments to your needs.

Nice screen view. I already have recommended to RV resort in Vermont.

We are very happy with this software. Easy to use and the view is easy to the eye. We have looked at other programs and they were cumbersome to use and not eye friendly. I would recommend this software.

Our Hyde-A-Way Bay Resort switched to Easy InnKeeping from Hotelogix in July 2018. After signing up with Hotelogix there immediately were disconnects in working with their support team. After about 6 months with Hotelogix, I decided to take to look deeper into Easy InnKeeping and found that it truly has more capabilities than most cloud-based systems and is able to handle the complex nature of business that a seasonal resort presents. In particular I appreciate GraceSoft's support team, based in the US, always promptly answers. I like the fact that Easy InnKeeping’s support team never simply. It can't do that. Almost always they have a workaround which, in my experience with Hotelogix and looking at other systems, is something that can't be beat. I also like the annual payment option, which leaves a lot more money in our business’s pocket. I estimate that Easy InnKeeping is saving Hyde-A-Way Bay approximately $700 a year in PMS cost.