"We procured GOSS iCM through G-Cloud after speaking with other Scottish councils who verified how user friendly it is. GOSS offered the whole package above and beyond providing a CMS. GOSS iCM is great because of its flexibility and it’s a refreshing change to have something so easy to use. …

"GOSS helped us through the process of creating personas and the workshop challenged us to think about our customers. I could have stood and talked to the managers for two hours and I wouldn’t have got the understanding and reaction we achieved by doing it as a roleplay and challenging …