"Live Chat is a great tool for anyone who wants to access information via the Internet about their local health services, to share their experience and feedback, or to just get in touch with us. LiveChat is already proving popular. It can be used for advice, support and informal queries."
"We wanted to encourage channelshift so that we could improve service delivery, and needed an especially robust digital platform together with a website that would support transactional engagement in an effective way."
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