“Before we launched our internal SRE team, our users were not always completely satisfied. But after the launch, we achieved our goals by reducing the number of production incidents, decreasing the volume of data losses, and significantly improving the overall quality of the data that our team delivers to users.”
“With GCP, we know we can scale up without any constraints, so we can continue to take in even more data and deliver even more store visits for our customers.”
“As an industry, financial services has very demanding standards for security and availability. We needed an infrastructure that was state of the art, had the highest levels of security, and the best possible support. For us, that was Google Cloud.”
"We worked hard to reframe AI as a productivity tool that makes our teams' jobs easier. For me, the punchline is simple: it's about getting to better solutions, faster."
“The Campaign Activation Dashboard allows me to have conversations with the sales team and share the exact results marketing is driving.”
“Deadlock is a common feature of relational databases. For the finance teams, deadlock would effectively block them from performing their month-end closing.”
"We wanted to see how much we could optimize the speed of our SaaS solution. Most cloud vendors directed us to their SLAs and left it at that, but Google's networking team jumped at the chance to explore new approaches. Working together, we cut response times by 20 percent to …
"We’ve seen a huge natural adoption of Looker Studio by our business units over the last year because it's so easy to connect and use. It helps to empower our business units with a 360-degree view of their operations to make data-driven decisions to steer their business."
“Our average query time is still at lightning speed, despite the large volume of data we have stored. Google Cloud never fails to perform.”
"Adapting to the different paradigms and SQL functions between the two systems also required a learning curve for our engineering team, but once we mapped our architecture in the new environment, we were able to move very quickly."
"Data is really important to our business, and we felt that Google Cloud is the right provider for this. BigQuery, Vertex AI and related tools have helped us develop a powerful data environment that supports our business and customer facing applications."
"Regarding our digital ambitions, we needed to optimize our processes and our use of Google Cloud as a priority."
“Google Cloud allows Kate to shift agent efforts away from common, routine queries and toward more difficult, valuable customer interactions. In partnering with Google Cloud, Genesys is better positioned to further AI-powered omnichannel customer experience management.”
"Typically, the journalists now have near real-time feedback on how their articles are performing, which enables the editorial team to plan the publication of content according to reader engagement."
"We struggled to find an architecture with the right price and performance for our product."
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