“Our decision to build Dialpad on Google Cloud Platform gave us the ability to integrate the power of voice with the everyday tools people need to do their jobs. That’s the power of the cloud—and it’s what excites me most about delivering communications software for the modern workforce.”
"Through the integrated cloud ecosystem of Google Cloud, which includes GKE, Pub/Sub and Cloud Storage, we were able to automate business processes, freeing the team to focus on creative platform building."
“Since we’re a data platform provider, it’s essential that we’re perceived as best in class for CSR and compliance. Average will never be good enough. We wanted to move to the next level and offer Big Data services.”
"One of the many advantages was that Google Cloud worked differently, with flexibility, providing us with scale and savings. Paying only for what we use is strategically beneficial."
“We aim to inform, educate, and entertain Malaysians and, increasingly, other ASEAN citizens, through our properties and help businesses grow their brands.”
"By using Cloud Functions and Cloud Run, teams can create apps and scale as needed, as well as conduct tests. Most importantly, all this occurs with no complexity at all."
“We wanted to bring data-driven decision-making to our media strategy to keep our current customers happy as well as attract new ones. We’re already big users of Google Marketing Platform, so using Google Cloud to power a data platform was the obvious choice.”
"After moving to Google Cloud, we've seen query times go down from hours to minutes. From an IT standpoint, these types of material gains are exciting and make it easy to see the upsides of migrating to Google."
"We've made significant changes through Google Cloud, such as integrations, computing speed, affordable costs, and security. Collecting and storing a large volume of data paved the way to generate critical insights and empower teams in decision-making processes."
"We believe that choosing Google Cloud as the foundation for Suzano's data lake will enable us to further progress on our journey every year and help us become a benchmark company in Brazil for data-driven culture."
“The automated virtual agents have acted like a force multiplier for IDES’s support agents, in terms of processing and responding to unemployment benefits requests.”
“We’ve had digital transformation projects like Contact Center AI on our vision road map for a while, but now that we’ve proven how quickly we can deploy the virtual agents, we realize we can accelerate our digital transformation strategy.”
“Don’t fear the unknown. We’ve had to push ourselves through some internal processes, and we’re generally very cautious with our contact centers, but working with Google Cloud has been a great experience.”
"Before implementing Google Cloud, we had a complex infrastructure of numerous physical servers and network resources. Completing infrastructure maintenance or resolving incidents without impacting on the availability of our services in our SLAs posed a challenge."
"With Google Cloud, we invest in the present, thinking of the future. We work to link decisions with intelligence."
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