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"We offer a relatively low tech field service, but our business philosophy includes implementing as many current technology solutions as we can to improve our efficiencies in high-touch Customer Service, and GoFormz is right in line with that philosophy. We have 3 core values in the company Respectful, Reliable and …
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"If I wasn’t using GoFormz I would have to hire a full time office person. The time and effort that GoFormz saves me allows me to expand my business without adding more administrative costs - in fact, it saves me money.”
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“We needed something to be able to take that data and put it in a digital form so we couldn’t lose it.”
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“We’re very heavily focused on using utility rebate programs, and their applications can be daunting."
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“The ability to have forms flow through the organization, with no data loss and be automatically uploaded is excellent.”
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“We handle a lot of storm restoration, we go to restore the power, fix broken poles and more."
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“There are time savings not only on the frontend, when we’re importing data, but also on the backend when we don’t have to correct mistakes that we otherwise might have made through manual entry.”
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"Information would usually take about a week to get to us. Now we can immediately help customers."
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“It was crucial to have our forms look a certain way. Because they go into government agencies, we have to maintain that look and feel. To be able to do that without a ton of programming is exactly [why we chose GoFormz].”
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“Even if we’re saving just an hour of productive time per day, per person that’s a potential $20,000 a day in savings.”
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“GoFormz makes it easy for our service teams. All they need to do is capture a few necessary fields on the job site, versus needing to capture everything that Salesforce has already populated.”
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“GoFormz has provided us with an innovative solution to compliment the system we have put in place with Balmain & Care. The online form they have created is an invaluable tool that not only simplifies the experience for purchasers, residents and building managers, but also streamlines our internal workflow.”
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“We have improved our trackable reporting for our customers, and we now have hard data to show them what we are doing and how reliable our equipment is.”
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“When we build out our units we make sure to list out all of the major components that are in that particular piece of equipment, for easy reference."
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“Everything is more efficient. Before, the application process would take two weeks, sometimes three weeks. It now takes less than two days.”