“Our objective is clear, making what we offer at our flagship store on Boulevard Haussmann accessible to as many people as possible, beyond its walls. With Exclusive Live Shopping, we are taking a new step towards the unique experience that we wish to offer our clients.”
“The last year has accelerated many of the trends and shopping patterns we were seeing pre-crisis and we have responded by building a shopping experience that’s fit for the future, and enables customers to shop the way that they want. Our M&S Live Expert service helps us to offer our customers flexible, easy and rewarding shopping experiences whether they choose to shop online, in-store, or both."