23 Globant Testimonials

“The digital transformation that we are going through at Telecom seeks to make life easier for our customers. Our new solutions were designed with a customer-centric approach and serve as the starting point for the adaptation of our commercial, customer service and self-management processes, with a unique and integrated vision, taking into consideration the NPS (net promoter score) and time to market, the two most important vectors of this challenge. Considering we are making this transformation in record time and while maintaining day-to-day operations, it is essential to put together a multidisciplinary team, where the business is part of the project management triad.”

“We finally stayed with Globant because of the organization's cost-benefit, expertise, dynamism, responsiveness, and availability to quickly adapt.”

"Globant was brought on board to accelerate our utilization of the Interaction Studio (now SFMC Personalization) platform and enable our business to launch new customer personalization campaigns. We have partnered with them with positive results, so moving forward with them was an easy choice. When compared to other vendors offering services, Globant was uniquely positioned with the flexibility to create the right-sized POD teams specific to our ongoing needs. Their ability to scale up or down as needed was essential for our business to move forward in a post-pandemic, inflation-impacted market. More importantly, the unique resource skillset offered by Globant was significantly more appealing than other organizations. They provided specific SFMC Personalization expertise, whereas other vendors could only offer general SFMC expertise."

"We chose Globant for their deep digital commerce expertise of building a solid platform foundation that enables us to scale for ongoing growth and expansion into new markets."

"Since our new website launched, our healthcare professional customer base has experienced a new level of simplicity and agility that is unique in the clinical space."

"The experienced team at Globant made me feel like we were in a true partnership. They built the eCommerce strategy from the ground up to really unify the customer experience. As a global partner, they also brought region-specific knowledge that was invaluable to our localisation requirements. The Commerce Studio provided, support and guidance from project management to technical aspects. This allowed our team to focus on the customer experience. Thanks to the speed of project delivery, we managed to launch our online offering in 7 regions by 2020. We were set up to handle evolving digital customer expectations, accelerated by the pandemic. The Toys “R” Us Asia team sees digital as vital to future growth. We will ontinue to invest in this channel and create magical experiences, in-store and online, for our customers."

"When it came to executing our digital vision and trying to bring that to life with the same vision and authenticity that we’ve been able to execute our physical retail - that presented a big challenge. Globant bring a unique perspective on how to dial up a digital experience for a consumer. Digital is no longer a threat to our retail business, it is a really importnt pillar of strength."

"The Salesforce Commerce Cloud solution delivered by Globant has dramatically improved our processes and made sure our customers remain the centre of our universe. In the past, navigating and finding the products and information customers needed online wasn’t easy. The Commerce Studio worked to really understand our users’ pain points and priorities before carefully enacting our vision of an outstanding end-to-end, cross-channel experience. The digital overhaul has transformed our operations and brought truly impressive results."

"Students in the U.S. have never faced challenges greater than exist today. Every child needs and deserves access to a high-quality curriculum, and every teacher should be provided with the materials, training, and resources. Great Minds is working to make that a reality."

“The commitment and ownership of the project by the Globant team exceeded our expectations in terms of implementation milestones and results.”

“LaLiga and Globant brought together two unique, collective skillsets that, when put together, created powerful synergies that have enabled us to create never-before-seen technology that is igniting the fan experience, empowering sports teams, and supercharging organizations.”