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"I wanted to thank you for getting us connected with Katie at the Helpdesk yesterday. A HUGE THANK YOU to Katie for doing her magic and for getting the HP DeskJet 5550 printer operational once we had moved and connected it to Arleen’s workstation. The sound of the HP DeskJet 5550 printer printing from her workstation is a beautiful thing. Your efforts will greatly improve everyone’s mental health around here, especially as we start printing February end of month reports on Friday! Again thanks for the excellent support! Would you please share this with Katie! P.S. Hopefully you will find your dream boat this weekend, but please do not sail away immediately!"
"It is my pleasure and with great sincerity, to say what a wonderful crew you have at Gibraltar. I have not had to work directly with your staff on daily ins/outs of our system but I am VERY aware of the wonderful help that Ashleigh and Dustin have been to Elizabeth and Jessica (as well as others I'm sure). It is such a relief to me, as an Administrator, to know (without a doubt) that our systems are secured, being monitored and at any given time of trouble, "fixed". Thank you for taking our numerous support calls, offering help and support on "our" computer knowledge level. One of the more impressive times was when our systems were down and we received a call from you making us aware. It was prior to the start of the work day. Your team contacted Charter and had the process rolling before any of us arrived at work. WOW!!!!!!! That's incredible!!!! A team is only as good as it's leader. We have had the pleasure to meet directly with you, Tom, on a couple of occasions. You have such pride in your company. This shows in the way you speak so highly of your team, giving them the credit they so deserve. You aren't afraid to say, "I'm not sure but I can ask...", showing your trusted dependence on them. I hope they are aware of how fortunate they are to have a leader that is willing to be in the trenches with them and give them the praise they deserve. I am grateful for our partnership and look forward to working together long term."
CPI Solutions is a leading Technology Consulting, Outsourced IT, Application Development and Video Conferencing Company with more than 60 technical professionals serving clients throughout Southern California. Combining a breadth of expertise and diverse service offerings, CPI delivers quality IT solutions focused on improving business performance.
TPx Communications is a new kind of managed services provider the premier national managed services carrier. Formed from the merger of TelePacific and DSCI, TPx is redefining the way enterprises grow, compete and communicate. TPx’s Unified Communications, Managed IT services, continuity and connectivity solutions all work together to create a state of connectedness with customers, employees, clients, suppliers, locations, applications and more. They can provide guaranteed performance wherever there’s a broadband connection, erasing the limitations of geography, incumbent providers and capital expenditure.
Ripple IT is implement IT strategy, support end-users, and basically make sure people can get their jobs done. Their most popular service, Beyond Support™ bundles everything a smaller company needs to help people get their work done from monitoring and backup to unlimited IT support, all for an easy fixed fee.
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