Access even more references from these marketplace competitors
EPAM builds and rolls out its first global solution in 30 countries and 15 languages for its first major client, Bally of Switzerland, a global fashion and apparel brand. They help customers around the world become competitive – and stay competitive. They combine best-in-class software engineering with digital strategy and experience design, business consulting and technology innovation services. They deliver business and technology transformation from start to finish, leveraging agile methodologies, proven customer collaboration frameworks, engineering excellence tools, hybrid teams and their award-winning proprietary global delivery platform.
Provana offers cutting-edge technology platforms and a large global workforce with depth and breadth of experience across the collection life cycle. Provana delivers products like compliance management system, collection resolution apps, speech analytics platform, business analytics dashboards and a reliable workforce specifically trained for your needs. Our call center speech analytics (ICAP - Integrated Call Analytics Platform) offers AI-powered call monitoring that’s significantly more affordable than the competition. Partnering with CallMiner, we’ve built a speech analytics platform that automatically monitors and objectively scores every call, providing deep insight into which calls to focus on and drastically reducing the need for internal monitoring. ICAPs innovative features help transform your call center by increasing productivity and decreasing costs, providing affordable cutting-edge technology to companies of all sizes. Beyond the automation and ease it brings to call center monitoring, ICAP® can help improve productivity, performance and profitability by: Gathering larger data sets, allowing you to identify trends faster Improving call quality and customer relationships Increasing call volume per agent by 20% Identifying winning methods that can be turned into best practices Eliminating the time spent manually monitoring calls and providing feedback Reducing customer complaints by 50%
Resource One is a Hillsboro-based outsourced IT team providing quality customer service and technology consulting. Their number one goal is making your business run smoother. They do this by managing your technology so that it stays up to date and working like it's supposed to.
FeaturedCustomers has 1,852,188+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.