"Crusaders signed up with Future ticketing in 2018 primarily for matches, customer experience and ease of access. However, what we’ve seen since implementing Future Ticketing, we discovered the Future Ticketing software which allows us to expand past the single football games to provide for hospitality, corporate events, club events, concerts and other events. Alongside this, we managed ticket claims for our Europa League games when games were in high demand especially against Wolves FC. Functionality is easy to use and quick for staff to process orders, set up events and control events. The customer journey is very simple for our customers, which is important that customers can purchase online or on their phone, arrive to the stadium and scan in very quickly. We receive a lot of compliments from visiting clubs on how easy the system is to use and a lot of compliments from our own club."
"Future Ticketing makes The Santa Express event a very smooth process. Using time slots and capacities on time slots ensures everyone gets to visit Santa without having to wait or queue. The use of extra fields also allows parents to submit their child’s name in advance making that visit to Santa extra special. Oakfield Park is very appreciative of this system for pre-booking and reporting as it makes our lives a lot easier with 20,000 people coming through the gates."












