"Working with FreshAddress and its knowledgeable staff has been effortless and seamless. Our loyal customers clearly appreciate the new email communications they now receive. It’s a win-win situation for everybody."
"FreshAddress’s services have allowed us to expedite our transition from traditional postal mail to more environmentally and economically sustainable digital communication channels."
"FreshAddress exceeded our expectations and helped us reach hundreds of thousands of our customers via email."
"List Guard has introduced a solution for us to ensure data quality, and has opened the floor for a revamp of our entire reporting system on bounce records. We’ve been able to remove old records from our database and we’re getting smarter every day."
"FreshAddress has proven itself to be a wonderful partner in our quest to reach more people via email. Its ECOA service continues to play an important role in our email list maintenance and growth initiatives."
"FreshAddress gave our email list of global media contacts a long-overdue cleaning. WE ARE EXTREMELY IMPRESSED with the speed, accuracy and quality that they provided and are looking forward to delivering more effective PR campaigns and news releases as a result."
"Our Decision to use Freshaddress was a wish one. We are extremely pleased with the results and now have a reliable partner we can count on when it comes to updating our list."
"FreshAddress was indispensable and crucial for communicating with lost members, re-engaging them to the mission and creating a profitable fundraising outcome. Best of all, ASPCA reported an ROI OF 91% on these projects."
"We definitely are satisfied customers of Fresh Address and are convinced that you’ve helped us avoid getting blacklisted. Since we’re using SafeToSend monthly for new emails and List Guard to preserve those that have already been tested, we’re in much stronger position to reach our customers and prospects."
"We always do ECOA and append with FreshAddress before major campaigns like our annual fund campaign and during the holidays. That way, we are targeting the right donors at the right email address, and we can get maximum lift from our marketing efforts."
"Email appending with FreshAddress has been a great addition to our marketing program. Appending current and lapsed donors provides us with a much higher rate of return – and larger gifts – compared to our postal-only donors."
"FreshAddress made a great case for the value it could add and then delivered the results. THEY MADE US BELIEVERS. We use FreshAddress to append opt-in email addresses, clean our existing email address file and provide corrections for inadvertent email registration errors."
"I appreciated the address quality and the validation steps FreshAddress goes through. The whole process of uploading our lists and checking to see where we were on the status page make it really easy to do. As a result, we can communicate with more of our customers than ever before."
"We used SafetoSend, and the results were great. It was a massive stress reliever for everyone to filter out the really bad addresses and to figure out where we stood with good addresses."
"With an average age of 70 years, our members are not easy to append. Freshaddress gets great match rates and the quarterly update program has more than doubled our results."