FM:Systems FAQs

    • Who is FM:Systems best for - their role(s) within what kind of companies.

      To help facilities teams effectively manage even the most demanding building portfolios, FM:Systems created our Workplace Management Suite. An integrated suite of powerful Web-based facility management tools that helps organizations improve the management of space, occupancy, assets, moves, maintenance, leases and property.

    • How does FM:Systems benefit them?

      FMS:Workplace helps facilities and real estate professionals improve customer service, reduce costs and increase productivity enterprise-wide.

    • How technical do users need to be to use FM:Systems's software?

      FMS:Workplace is consistently described as the most user-friendly solution on the market, intuitive and easy to learn for both power users and general users.

    • What makes FM:Systems a leader in this space?

      Verdantix ranks FM:Systems as a market leader,” “FM:Systems Differentiates Its Comprehensive Solution With Best-In-Class Capabilities For Space Optimization, Move Management and Strategic Planning.”

    • Who are FM:Systems's biggest competitors (3-5 companies)?

      Planon, Archibus, iOffice, Tririga, Manhattan

    • How/why is FM:Systems better than those competitors (or most others in their market)? What about FM:Systems is unique, stronger, easier, etc.?

      FM:Systems believes we have a unique set of differentiators which leads to a superior experience and long-term customer satisfaction, including ease of use, a modular suite, scalable architecture, seamless integration and configurability.

    • What kind of features can customers expect FM:Systems to release in the near future? And longer term?

      FM:Systems continues to integrate hardware and smart building technologies driven by the Internet of Things.

    • Which popular or common software does FM:Systems integrate with?

      A critical component of FM:Systems’ Integrated Workplace Management System (IWMS) is the ability to integrate critical enterprise data such as human resources data, accounting information, scheduling data, notifications and more. The FM:Systems team has deep experience completing hundreds of interfaces/integrations with SAP, PeopleSoft, Oracle, Lawson, Banner and a host of others.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for FM:Systems. If it's not simple, use broad estimates or ranges for typical setups.

      FMS:Workplace pricing is based on total amount of square footage managed and number of power users (seats) and selected module applications. For more specific pricing contact FM:Systems directly.

    • Does FM:Systems offer a trial or free download available?

      No

    • Does FM:Systems offer any kind of training/education for their product?

      FM:Systems provides a variety of training options ranging from instructor-led sessions presented online to on-site custom training classes held at the clients company as well as classroom training at our annual User Conference.

    • Describe the implementation process and timeline for FM:Systems software.

      FM:Systems provides a proven implementation methodology to meet your business requirements by involving you in all stages of the process. Our methodology includes software-based solution configuration, project management, and knowledge transfer activities created to ensure the smooth implementation of our IWMS software. Our process allows for the application of best practices, based on our experience, weighed with your needs to define a solution that meets your defined requirements and goals for your facilities.

    • What are the FM:Systems support options? List all.

      Standard support falls within normal business hours with additional support option pricing (24x5, etc.) available upon request.

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