“With the growth of our business, we wanted to provide all channels of customer service that we could. Flip was key in the decision to have a constant phone line, just because we could automate away some of those WISMO calls or just really simple status checks… We only get the customers that have a little more complex of a request or inquiry that can’t be handled through the automated system. It’s been working well for us.”
“The functionality of Flip is very informative, allowing you to control numbers using the portal via the dashboard, such as no caller IDs, nuisance callers, runners, etc."