“To increase our responsiveness and flexibility, we use many different service providers. Device Manager provides us with an electronic interface to these providers that can accept EDI communications, so that we can communicate with them and monitor them without manual assistance. This provides us with continuous, timely information about how …

"What the technology really does is enable our staff to have the high-quality interactions and experiences and relationships with our members. It takes away the mundane – the sheer transactions – and enables them to have fuller relationships.”

"It solved the problem of having to jump into different systems to piece the information together. With AML Risk Manager, the information is already put together for you."

"Fiserv is a great partner. The team was very helpful throughout the entire process. Any time we needed their assistance, they were quick to lend a hand."

"I couldn’t possibly remember all of the passwords. I love the system because it always knows my user information and can quickly access any of my required sites just by placing my palm over the mouse."

"I highly recommend the RAM process to anybody that’s thinking about it. It will make your life so much easier and simpler and save you tons of time."

"We want to make it easy for our members to access their credit score and help to educate them on ways to improve it. Credit Sense makes this possible."

"When Fiserv met with me and we reviewed all the products and services, they really impressed me with the amount of solutions they had. The integration within the products and services was key, plus the fact that you could tell that they invested heavily in research and development. I convinced …

"With online banking, security is a key priority, but users want an easy experience. Once we discovered that our online banking fraud was actually minimal, we looked for a better way to maintain stringent security while providing a simplified member experience."

"With the expansion of services outside the Netherlands, it was imperative that we have the ability to gain insight into our customers and the use of our services abroad plus ensure compliance with the appropriate transaction monitoring legislation."

"We are thrilled with the success of the program and now are looking at new ways to make it even more valuable for our members."

“We needed an automated solution that would scale to serve our entire enterprise. Frontier Reconciliation was initially selected because it met all of our enterprise standards, and it aligned with all of the goals we wanted to meet. It was hands down the best tool out there for what we …

“Customer satisfaction is up materially due to our next-day good funds service. About 66 percent of funds transferred are now next-day. This service has far exceeded our expectations.”

“With Frontier Reconciliation, we immediately saw far fewer charge-offs because things were being reconciled in a timely fashion.”

“Using automated workflow is a great digital transformation that every financial institution should be considering.”