160 Fiserv Testimonials

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  • "We couldn't verify the data we were using to reconcile and close the books because we lacked visibility into the balances."

  • "Having our integrated phone system in place has been a real game‑changer. Before implementing the ConvergeIT system, every branch had its own different phone system. We had zero analytics and no way to link to accounts. Now, we can do business from anywhere at any time. We have reporting and …

  • "It’s a whole lot easier to eliminate errors at the start. Automation was the way to go."

  • “About 66 percent of funds transferred are now next-day. This service has far exceeded our expectations.”

  • “We had an 18-month time line and both parties did everything we could to make that happen.”

  • “We are the third bank in Poland, so credibility is very important to our customers. With the help and support of Fiserv, we are able to provide our customers with very high-quality, uninterrupted services. Projects like this migration have allowed us to spread our brand into the Polish market.”

  • "The quality of members using our digital channels is better. They use more services or have a greater propensity to use other services."

  • "I’ve been one to forget which password I have. Just putting my palm on the reader to get going, I think, is fantastic."

  • "It’s simple 123."

  • "(Employees) had a fob on their keys or a wrist band, and a lot of times it was lost, forgotten, broken. (We’re saving) the downtime of having to reissue a new fob. You’re not forgetting your hand. Your palm is with you at all times."

  • "Our bank thrives on its positive culture and strong focus on customers and employees. The tremendous effort it took to reconcile accounts using manual processes was not aligned with our approach. It was not efficient or effective for employees to spend so many manual hours on the financial close, when …

  • "FlexWage chose to work with Fiserv for several reasons. First, we had a great experience in the sales process with the follow-up, the knowledge and the tenacity helping us move our decision forward. That was coupled up with a product set that is very wide and allows us the ability …

  • "Now 100 percent of accounts are reconciled in Frontier Reconciliation."

  • "It was comforting to know that a strong partner was in our corner."

  • "A huge part of disaster recovery is creativity. You can prepare for disaster recovery all year long, but there’s always going to be something you weren’t expecting. Being creative and decisive is important."