160 Fiserv Testimonials

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  • “It’s changed our whole process and saved us hours and hours of time. We no longer need messengers to carry the paper around, and we’ve cut our physical storage down well over 50 percent just on loan files. Instead of keeping the entire file, now we only need to keep …

  • "It was almost unbelievable that we managed that integration in such a short time. The pandemic added a lot of pressure, and we didn’t know how the situation was going to go. We decided to go ahead with the migration but run it completely off-site, which, I believe, was a …

  • “Threats are hour by hour now and there’s no way we’re keeping up on everything. We get our FS-ISAC alerts and we don’t have the resources to research them hour by hour, day by day."

  • “We had an 18-month time line and both parties did everything we could to make that happen.”

  • “We are the third bank in Poland, so credibility is very important to our customers. With the help and support of Fiserv, we are able to provide our customers with very high-quality, uninterrupted services. Projects like this migration have allowed us to spread our brand into the Polish market.”

  • "The quality of members using our digital channels is better. They use more services or have a greater propensity to use other services."

  • "I’ve been one to forget which password I have. Just putting my palm on the reader to get going, I think, is fantastic."

  • "It’s simple 123."

  • "(Employees) had a fob on their keys or a wrist band, and a lot of times it was lost, forgotten, broken. (We’re saving) the downtime of having to reissue a new fob. You’re not forgetting your hand. Your palm is with you at all times."

  • "Our bank thrives on its positive culture and strong focus on customers and employees. The tremendous effort it took to reconcile accounts using manual processes was not aligned with our approach. It was not efficient or effective for employees to spend so many manual hours on the financial close, when …

  • "FlexWage chose to work with Fiserv for several reasons. First, we had a great experience in the sales process with the follow-up, the knowledge and the tenacity helping us move our decision forward. That was coupled up with a product set that is very wide and allows us the ability …

  • "Now 100 percent of accounts are reconciled in Frontier Reconciliation."

  • "It was comforting to know that a strong partner was in our corner."

  • "A huge part of disaster recovery is creativity. You can prepare for disaster recovery all year long, but there’s always going to be something you weren’t expecting. Being creative and decisive is important."

  • "By demonstrating our ability to respond to threats immediately when they occur, we can ensure a great customer experience."