160 Fiserv Testimonials

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  • “There are often cases where the 822 electronic files do not match the PDF copy of the statement."

  • “Customer satisfaction is up materially due to our next-day good funds service. About 66 percent of funds transferred are now next-day. This service has far exceeded our expectations.”

  • “Threats are hour by hour now and there’s no way we’re keeping up on everything. We get our FS-ISAC alerts and we don’t have the resources to research them hour by hour, day by day."

  • “By using Funds Transfer Pricing and Management Planning and Control, we can generate richer reports to end users. It actually has been a big conduit for opening discussions on the utilization of liquidity between our deposit gatherers and our fund users.”

  • "Our primary goal was to improve the user experience with site enhancements, such as providing a remote device feature that quickly detects whether the user is on an iPhone®, iPad® or some other mobile device and adapts the design to their needs."

  • “Fiserv is our partner on many fronts. Project management and implementation services from Fiserv allow us to quickly and successfully add solutions, like Mobile Source Capture. We don’t have these resources in our bank, so we rely on Fiserv.”

  • “This worked very well with the Reg E changes in 2010 and we have also used it successfully with Internet banking and e-statement campaigns.”

  • “It’s changed our whole process and saved us hours and hours of time. We no longer need messengers to carry the paper around, and we’ve cut our physical storage down well over 50 percent just on loan files. Instead of keeping the entire file, now we only need to keep …

  • “Before I had so many invoices, they would often sit in my inbox on my desk,” she says. “Now that they’re sent by email I can click on the link and review and approve it in a fraction of the time it used to take.”

  • “In the past I’ve personally had to go through months of paper files looking for how much we paid a vendor over a certain period of time, that would take only minutes now as opposed to the hour, at least, that I used to spend.”

  • “We really enjoy the product and are having a lot of success with it.”

  • “We’re billing for things we didn’t before, because it was too difficult to collect and enter the data. Now we’re able to capture new fee revenue. Billing automation provides more efficiency. Before, we manually keyed data into the system. Now we can just upload files through the interface with Weiland …

  • "Using Automated Alert Investigation we are quickly able to evaluate and assess our SARs, reducing the time taken to investigate them, making best use of existing resources and resulting in significant cost savings."

  • "I recommend to those who are implementing Mobiliti to connect with the Mobile Adoption Marketing folks early on and take advantage of what’s already been created."

  • “With Asset Liability Manager and Management Planning and Control, management can focus on the budgeting side of the house while my team and I can focus on the ‘what if’ interest-rate scenarios to weigh the risks and rewards.”