160 Fiserv Testimonials

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  • “When we looked at our treasury management business holistically, there was significant value to the bank in adding Weiland Account Analysis, both now and going forward.”

  • “We were able to step back and review some of our internal processes and have since changed several things that have created great efficiencies through this entire process. I can’t give enough praise to the Fiserv implementation team. They have been so generous with their time, expertise and knowledge.”

  • "To update contact information in our online banking and account processing systems, we enabled a contact pop-up that displayed upon every customer’s next login. Customers were given the option to update or confirm their information. This feature has facilitated improved communications with our customers, not only for regular communications but …

  • “Fiserv is our partner on many fronts. Project management and implementation services from Fiserv allow us to quickly and successfully add solutions, like Mobile Source Capture. We don’t have these resources in our bank, so we rely on Fiserv.”

  • “This worked very well with the Reg E changes in 2010 and we have also used it successfully with Internet banking and e-statement campaigns.”

  • “It’s changed our whole process and saved us hours and hours of time. We no longer need messengers to carry the paper around, and we’ve cut our physical storage down well over 50 percent just on loan files. Instead of keeping the entire file, now we only need to keep …

  • “Before I had so many invoices, they would often sit in my inbox on my desk,” she says. “Now that they’re sent by email I can click on the link and review and approve it in a fraction of the time it used to take.”

  • “In the past I’ve personally had to go through months of paper files looking for how much we paid a vendor over a certain period of time, that would take only minutes now as opposed to the hour, at least, that I used to spend.”

  • “We really enjoy the product and are having a lot of success with it.”

  • “We’re billing for things we didn’t before, because it was too difficult to collect and enter the data. Now we’re able to capture new fee revenue. Billing automation provides more efficiency. Before, we manually keyed data into the system. Now we can just upload files through the interface with Weiland …

  • "Using Automated Alert Investigation we are quickly able to evaluate and assess our SARs, reducing the time taken to investigate them, making best use of existing resources and resulting in significant cost savings."

  • "I recommend to those who are implementing Mobiliti to connect with the Mobile Adoption Marketing folks early on and take advantage of what’s already been created."

  • “With Asset Liability Manager and Management Planning and Control, management can focus on the budgeting side of the house while my team and I can focus on the ‘what if’ interest-rate scenarios to weigh the risks and rewards.”

  • “To increase our responsiveness and flexibility, we use many different service providers. Device Manager provides us with an electronic interface to these providers that can accept EDI communications, so that we can communicate with them and monitor them without manual assistance. This provides us with continuous, timely information about how …

  • “Throughout its 70 year history, Central Bank has developed an outstanding reputation for taking care of customers and providing expert financial advice. As we grew into new markets and expanded product offerings, we understood the role of technology in empowering employees and fostering new cross-sell opportunities.”