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“It’s changed our whole process and saved us hours and hours of time. We no longer need messengers to carry the paper around, and we’ve cut our physical storage down well over 50 percent just on loan files. Instead of keeping the entire file, now we only need to keep …
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"Architect’s ability to integrate so effectively with the core and with our hosted card system turned a potential bad member experience into a positive one during a high-risk, mass credit and debit reissue."
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"First Alliance Credit Union was looking for opportunities to increase engagement with our mobile and online banking platforms that was both educational and actionable for our members."
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"We would recommend Fiserv and Device Manager to anyone who is surely looking to monitor ATM fleet in a way that enables them to increase availability and improve customer service. We think it is a tool that is exceptionally worthwhile, easy to implement, very beneficial to the end users and …
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“The enhanced dashboard gives me a snapshot of my business and allows me to easily manage it. This system saves me about 12 hours a week that I now use to better service my clients.”
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"I would definitely recommend Integrated Currency Manager to other financial institutions. The amount of transparency we have gained with Integrated Currency Manager that we are able to share with so many parties within the bank has been phenomenal."
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“We were able to step back and review some of our internal processes and have since changed several things that have created great efficiencies through this entire process. I can’t give enough praise to the Fiserv implementation team. They have been so generous with their time, expertise and knowledge.”
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"Fiserv is helping us meet our goals, our growth metrics and other business priorities for the nearand long-term future."
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"In our business, every transaction counts. Device Manager has given us the ability to improve our efficiency, reduce our costs and handle our growth."
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"Integrated Currency Manager has a great forecasting engine that helps prevent cash outages, but what makes the system so powerful is that it allows us to customize our services for clients."
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“CheckFreePay was the perfect solution to our business need. Renters now have nearly around-the-clock access to make payments through retail locations where they are already shopping, and property managers no longer have the security concern or the operating costs of handling cash payments on-site.”
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"We also require members to endorse (with the deposit review tool) for mobile deposit only. That reminds them that they already made the deposit so they don’t make the deposit twice. And it also alleviates the possibility of depositing the same check elsewhere."
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"Consumers are taking ownership of their financial needs and want to have it at their fingertips. They want to be able to do what they want to do when they want to do it when it comes to their money."
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“Between researching ‘red flags’ information for new account applications and importing the information into Business Process Manager, our frontline personnel were having to jump through quite a few hoops. We implemented Onboard Advisor to streamline the account opening process.”
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"They want the convenience of making financial transactions online and on mobile devices, so we need to deliver the technologies that meet those expectations."