“We’ve seen mobile become the driving force when it comes to serving our members. It will become the preferred delivery system, especially for our demographic.”

“Our risk analyst implemented rules we would never have thought of. It’s a full-time job keeping track of fraud trends, and we just didn’t have the resources to keep up. Fiserv helped us do that.”

"Expanding our use of Nautilus from an archival system for paper documents to a workflow-focused strategy was a natural progression."

“Card Developer was easy to navigate, allowing us to quickly focus on building our application and business logic. In the first few days, we identified some issues, but we immediately met with Fiserv engineers to resolve them. The improvements we suggested to Fiserv were made quickly. Our overall experience was …

“We’ve heard from our members and staff, and they really appreciate the time savings. Now, our members no longer have to wait for travel notifications to take effect and our frontline staff can tell members things are immediately updated in our card management system. It’s just much faster. It’s a …

"The new ability to have a centralized workflow‑driven system, capable of pulling in data from multiple sources, was something that we didn’t have before. Then, having the ability to generate reports was key to our decision to install LoanComplete.”

"Partnering with Fiserv has allowed us to focus on our members and continue our vision of being the community’s first choice for financial needs.”

"OASIS “truly proved to be a comprehensive tool, equipping our team to make informed decisions regarding potentially fraudulent items."

“With relative ease, we can handle all the different touchpoints of member communication, from anywhere, “It’s a much more efficient way for our hybrid employees to function.”

"This has been a robust channel to gather deposits."

“With an outsourced model, we were able to launch our product within months – much faster than if we had decided to build an in-house solution."

“We’re excited about the key takeaways from this analysis and applying them towards future marketing efforts, including the promotion of new product launches and enhancements that will benefit our customers even more."

"It’s been an immense pleasure working with a world-class organization like Fiserv.”

"We found an innovative partner who can bring our members the latest payment technology to make their lives easier.”

"We believe banking is about building relationships, making people’s lives easier, and helping folks realize their goals.”