165 FIS Testimonials

"We have developed a brand new, centralized model to cover 8 countries in the Asia region, running Prophet Enterprise. An expert team will maintain it, bringing great efficiencies of scale, consistency of approach and high quality results."

"This was an all-new experience for Newburyport Bank and for FIS. The pandemic demanded unprecedented cooperation, communication and creativity. Our organizations rose to the challenge.”

“We sought a good partnership with a new payments provider – one that understood our business and would also be easily contactable for everything from small queries to big issues. We were also looking to improve the existing three-day payment schedule, reduce our fees and have one contact for support -- plus work with an entity with a local presence. We found all what we were looking for -- and more -- in our changeover to Worldpay.”

"If we ever have a question, we get an answer right away. It makes life so much easier when you have quick responses that are accurate, and we get that from Worldpay."

"It's very difficult as a half a billion-dollar institution to handle all the compliance responsibilities and to compete with larger regional and national banks. We wanted to create something called the sustainable community bank that could withstand competitive pressure, deliver opportunities to our shareholders, provide products to our customers and be user-friendly to meet the needs of our employees."

"The success of the core modernization implementation was attributed to the partnership. We continue to rely on FIS as we look into the next wave of transformation."

"We wanted to get to a level where we could offer anything the big banks could do, but we would do it a little bit better because we had the personalized customer service."

"We’re able to use Code Connect to reach back into the core and pull out all of the necessary data. We can help our contact center reps service the customer more efficiently and faster."

"We were able to see the accounts across multiple charters. It really helped us with the whole community bank approach that we have.”

“We’ve come a long way, The amount of time we spend processing cards has become minimal, compared to when employees had to key everything in themselves. It’s made our lives so much easier, I can’t even tell you.”

"For a provider who has taken care of us in terms of processing, price, monitoring, reporting—all of the things you need to run your business—Worldpay has done a very good job for us.”

"Worldpay is our essential partner in the internationalization of Tianjin Airlines by providing us professional support in e-commerce and payment."

"We weren’t looking for a vendor, we were looking for a partner."

“Transparency and collaboration have been key to our success with British Airways. We have always aligned our objectives and taken proactive measures to meet them.”

“Over the past 20 years, our relationship with British Airways has grown from strength to strength. Together, we’ve made impressive strides for them and for the airline payment sector.”