156 FIS Testimonials

"Worldpay made things so easy for me. Everything was quite efficient with no fuss.”

"We were able to see the accounts across multiple charters. It really helped us with the whole community bank approach that we have.”

"We wanted to get to a level where we could offer anything the big banks could do, but we would do it a little bit better because we had the personalized customer service."

“Worldpay has the expertise and resources to help us serve different markets and meet the regulations of each country. And they’ve helped us with the whole multi-currency process.”

“We are always looking for ways to improve processes, gain efficiencies and increase accuracy. Speed is important and when we have to make a change, we need to be able to do it quickly.”

“The RPA team really listened and did most of the heavy lifting. They were with us every step of the way.”

“The best part is the scalability. We can handle the additional volume because of what the PREBOTs do for us automatically.”

“I was looking for a reliable payments system with access to a dashboard for reconciliation – plus a company with excellent customer service. Previously, we also had ongoing hardware issues where the card terminals were not accepting payments, in essence costing us lost time and money. We wanted a company we could rely on.”

“Billing is now easy to understand and the Worldpay Dashboard is simple to navigate – giving us a very clear picture on how our business is performing. Additionally, the daily updates we received throughout the transition process and the ongoing support we get from Worldpay have been refreshing.”

“The FIS Charlotte trust accounting platform was central to migrating the data for our brokerage line of business onto the same platform as our trust business.”

“It was the open architecture of the platform and having access to the sequel database and all of the internals of the Charlotte platform that made the difference.”

“Managing multiple locations and integrating both in-store and online systems requires a very specific set up to ensure that receipts of monies from different sites and payments of bills can be appropriately controlled and effectively processed. Worldpay has been able to work with our required controls to ensure maximum efficiencies in payments processing.”

“Worldpay’s customer-focused and personal approach – coupled with their extensive payments and hospitality industry knowledge – gave us the comfort that they were the way to go. Worldpay is helping us achieve our payment goals and reach our cash management targets.”

"The image services have been a great help. It’s easy to search across the reports now. Having access to the images the tellers capture (what the transaction sets are composed of) available in the account history has been a big advantage.”

"Having an FIS account manager and customer success manager who really know our bank and our business has made all the difference. They’ve helped us optimize the core’s functionality and features, both during the implementation and after.”