"I have been very pleased with Finale Inventory. There have been a few bumps along the way but I expected that given the large size of our company and the multiple sites we manage. But the guys at Finale have been very responsive to problems and have been great about soliciting feedback and implementing suggestions into the product. Its definitely and evolving project, but I can see a day when we can finally do everything inside one application."
“Working with Fire Department Coffee has been great, Finale has made it even better by making my life easier. ”
"Finale Inventory is a powerful, economical inventory system. The program is used for many facets of our business. The guys at Finale are always listening to their customers and constantly making the system better, without pricing the application beyond the reach of the small business. Their customer service is beyond reproach. Most if not all their questions are answered in an hour or less."
"Our company used to track our inventory manually, using a series of Excel Spreadsheets. We converted to Finale Inventory in January of 2013 and I could not be more pleased. It has saved me countless hours due to the fact that I am not duplicating steps anymore. Once we have uploaded a sales order into the software Finale does the rest of the work for me. I no longer have to worry about making keypunch errors. I'm also saving time because Finale generates a bill of lading for each order. And the reports feature is simple to customize to meet my every need. Finale was very easy for us to learn and the technical support offered by their staff is second to none."
"We've tried ERP systems at ten times the cost. We've tried Quickbooks inventory management and other stock control software. We've been on Finale for almost three years as our inventory tracking software. Finale is the only cloud stock control system that had the depth of functionality to be used as order management software and warehouse management software while still being intuitive."
"I have products and employees in 6 states. Having access to inventory from all places was very important to us. Also we have most users on Mac's, Some on PC's and a Few on Tablets. We needed something that was cloud based, and would work with all these people/places and devices. We have been using FInale for three years, it has grown, developed and become the backbone of our business. All our employees know it, love it and live in it all day. The company has always been receptive to our suggestions and many of our ideas have come to the actual product."
"Excellent customer service, with requirements implemented quickly and recommendations implemented frequently. Easy to get up and running while offering a great many features. It is also very responsive for a cloud-based app with all the advantages of portability and simplicity."
“Has been one of the most impressive thing. The onboarding was done in less than 48 hours, It was ridiculously fast compared to other software where it just drags on for weeks. It said a lot that their relationship managers was ready and that everything was already dialed in, we just set it up and we were off and running. Furthermore I always get a response within a couple of hours when I send in a trouble ticket. They are able to resolve things quickly.”
“Finale provides an affordable platform for young companies that are growing, enabling us to use the money saved elsewhere in the business while still giving us the ability to integrate with our website, and with e-commerce platforms. This in turn gives a small company like ours the ability to compete with a bigger company at a lot lower cost.”
"Since we started using Finale inventory, work has accelerated to a speed that’s 4X faster than it was before and inventory has become about 200% more accurate, increasing the output and efficiency of the company."
"With Finale Inventory Sockprints are able to assign multiple SKUs to one blank product which is a huge thing for us."
“We have quadrupled the business in 4 years, and Finale has a lot to do with it, we couldn’t have done it without a tool like Finale Inventory.”
"Finale Inventory's seamless integration with ShipStation has allowed our business to quickly integrate our accounts without major configuration. As a major online and brick and mortar retailer, we needed a simple solution to manage our inventory across multiple channels. A major challenge for us was managing multiple SKU's that were associated to the same product across several marketplaces. Finale's ability to easily assign multiple SKU's to a single product ID, as well as the ability to handle product bundles or "kits" has significantly reduced our inventory complexity. Add to this world-class customer service, and you have a recipe for inventory success. I highly recommend Finale Inventory to any multi-channel online retailer."
"I just wanted to drop you a quick note to tell you how pleased Chocoley is with using Finale as our inventory management system. Having been on the Finale system for the past year, we have been able to easily integrate our website, Chocoley.com, Shipstation, QuickBooks and Amazon.com for a seamless and accurate management of our inventory across all marketing & sales channels. Prior to using Finale, we were completely in the weeds and had nothing but problems managing our inventory. The idea of selling in different channels was a pipedream and thanks to Finale, it's not just a desire, but reality. If anyone is thinking about utilizing Finale, they should move forward, as it is the right decision. No costly software to buy and the customer support has truly been unbelievable. I am always amazed at how much time and energy you guys have provided in answering questions or helping new employees get indoctrinated into using the system always with a great attitude and willingness to help and never making us feel like we're taking too much time and not charging a dime for that added benefit is HUGE!!! Thank you, thank you, thank you for providing a great product and awesome service at such a reasonable price. I can't imagine using anyone other than Finale for our inventory management system."
"We are part of a university research lab group that uses Finale to track supplies of biospecimen collection kits (builds) and lab supplies. The ability to create builds (to track individual components) for our kits is wonderful! Also, the ability to track lot identifiers and expiration dates is critical for lab reagents and things like blood collection vials. Having Finale Inventory has really helped as our group as we have grown. It's very easy to use and there are still numerous features that we haven't fully explored. Pricing is very reasonable as well. The customer service is FANTASTIC! The company really goes out of their way to make sure their customers are happy. I can't stress that enough. We have used Finale since late 2014 and are currently in the process to expand our use of it. We are very pleased with both the software and the tremendous customer service and user support."