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Expert Service Solutions is a software technology company that puts creating quality products for their customers first. ESS’ suite of business management software will help your business facilitate operational efficiency, improve organizational communication and overall customer service. Their software package offers customers a complete paperless solution so field workers can capture all pertinent information even when there is no data reception. Their robust GPS feature allows the field worker to find the nearest service ticket, so more time is spent on the job and less time travelling. Filling out paperwork after every job is a thing of the past. Field workers enter data using voice recognition and capture customer signature for proof of service. At the end of the day, the total hours worked is tabulated for the field worker to review and approve for payroll.
Vertical Market Software (VMS) has been a preferred and trusted provider of integrated service management solutions for 25 years. Their solution delivers exceptional performance to businesses in the Mechanical, HVAC, and petroleum equipment industries.
mHelpDesk is a fast, easy and reliable way to get complete visibility over your service tickets, technicians, scheduling, and billing. It works on your desktop, laptop, smart phone, or tablet - it’s as easy as pie. mHelpDesk provides a proven system that tracks every service and work order from start to finish. It organizes tasks, client notes, service details, and billing information neatly into one unified system. It’s all designed to support you in delivering the best possible service to your clients.
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