“FieldEdge has given us the tools to understand just where our leads and profits are coming from. We can run multiple reports and track much more now that it is allowing us to see where we can make improvements!”
“With FieldEdge, the scheduling of maintenance agreements is a piece of cake. It’s much more organized and we don’t have customers falling through the cracks, which is big because, to me, that’s the core value of a business - recurring revenue and satisfied maintenance customers.”
“The whole management part of service agreements – I don’t feel like we could do it without FieldEdge. It’s too much to keep track of, especially for us when there’s just me in the office. I just wouldn’t have done it without FieldEdge.”
“It’s absolutely the best software out there. I spent months researching, but the product and the price was right. It has everything you need right out of the box, and it is the most seamless software out there. It is very easy to use.”
“I’ve been a customer since 2002 and have always been impressed with the quality of support. The expertise of all the support staff who helped me was remarkable. I will continue to preach the gospel of ESC whenever there’s an opportunity because I honestly believe there can’t be a better product or company to work with.”
“For small companies to large companies, this system does it all. It takes the place of another employee in the office. We took a loss on the other software and paid to go with ESC. It’s the smartest move this company has made.”
“As a service company ESC has been instrumental in allowing us to manage our customers and sales. It integrates flawlessly with QuickBooks. This software is easy to use, and can produce almost any report with ease. The support team has been second to none and helped us set it up without a blink of an eye. I would highly recommend this software to any service contractor. Its capabilities are endless.”
“I just wanted to commend you and your team on your excellent customer service and support site. It’s perfectly tailored for gathering information at an instant and greatly reduces the frustration of implementing a new operational process into an existing “paper” HVAC service company. I’d recommend to any company that purchases this software to take full advantage of the Support page.”
“Being in the Plumbing, Heating and Electric field you cannot go wrong with [FieldEdge]. I can say it was one of the best decisions we have ever made. We added over 2,000 service agreements in 3 years! If you are looking for more profitability and less headaches, it’s the only way to go. The product sells itself! We grew 15% in 3 years and added over 2,000 service agreements!”
"We have been using the software for about 5 years. Our company has benefited as a result by having our customer’s information organized and at our finger tips. Our technicians are able to see important notes and information about their jobs in the customer files. We appreciate the fast and friendly customer service provided anytime we have an issue!"
"The biggest value to our company is efficiency - with the mechanics invoicing using mobile we can upload the invoice, take payment and book return calls before he has even pulled out of the driveway. If a customer calls and asks for a copy of an invoice or a statement of their account we can email with one click. The marketing tools that are available within the program are amazing!"
“The software was very simple to learn and offered much more than we expected. It has helped to revolutionize everything from our dispatching style and the way we communicate with customers, to the way we bill out repairs and manage our contract work. The level of service we are able to provide our customers has increased in a huge way.”
“We are so happy we were referred to the innovative folks at dESCO. Hands down, most remarkable is the experience I consistently have with the support team. They respond amazingly fast, seem enthusiastic to help solve any issues we have, and are happy to remote in to do any "fixes" themselves. Finding software that integrates into QuickBooks was the icing on the cake.”
“I was in shock to see how easy it was to get up and running.”
“We’ve used two other softwares in the past, and they don’t compare to FieldEdge. I’m now saving about 10-20 hours per week in the office.”
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