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Feedback Ferret

Read 13 Feedback Ferret reviews and testimonials from customers, explore 21 case studies and customer success stories, and watch 2 customer videos to see why companies chose Feedback Ferret as their Customer Feedback Analytics

Feedback Ferret first started in 1998, analyzing open-ended customer feedback at a level that had never been possible before. Year on year, they have painstakingly tweaked and improved the solution. And they will continue to do so. With success stories that include some of the world’s largest brands, they have grown into customer feedback experts and world leaders in the text analysis arena.

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  • 13 Testimonials View
  • 21 Case Studies View
  • 2 Customer Videos View

13Testimonials

  • "The Ferret Analytics is a resourceful tool which allows us to manage the vast volume of information being received and the numerous report capabilities permits for effortless understanding of all …

    Jay van der Westhuizen CRM Manager

  • "It is very important for us and our dealer network that we understand exactly how our customers feel about all aspects of their McLaren ownership. Gone are the days when …

    Mike Sopp Head of Service Engineering and Aftersales

  • “As a result of the information Feedback Ferret provides us with, we have already identified several areas of the business we need to improve upon. We are taking corrective action …

    Roger Watson Head of Insight
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21 Case Studies

  • Reduction in Origin overheads by $250,000 in 12 months

    Tom Caley Voice of Customer Manager

  • Nissan climbs the J.D. Power Index faster than any other manufacturer

  • Shorter surveys yield faster and more insightful customer feedback for General Motors

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2 Customer Videos

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Additional Feedback Ferret Information & Resources

Read Feedback Ferret Reviews, Testimonials & Customer References from 13 real Feedback Ferret customers.

Browse Feedback Ferret Case Studies, Customer Success Stories, & Customer References from 21 businesses that use Feedback Ferret.

Watch Feedback Ferret Customer Videos to learn why 2 businesses chose Feedback Ferret.

FeaturedCustomers has 2,064,445+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.