Read 13 Feedback Ferret reviews and testimonials from customers, explore 21 case studies and customer success stories, and watch 2 customer videos to see why companies chose Feedback Ferret as their undefined

Feedback Ferret first started in 1998, analyzing open-ended customer feedback at a level that had never been possible before. Year on year, they have painstakingly tweaked and improved the solution. And they will continue to do so. With success stories that include some of the world’s largest brands, they have grown into customer feedback experts and world leaders in the text analysis arena.

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13Testimonials

  • “It is unbelievable the insight that we are now able to show to the retailers. We’re not having conversations about scores and numbers any more, but talking about the real issues that they need to improve their customer experience.”

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21 Case Studies

  • Eurocamp increase re-bookings rate and save £ millions in capital expenditure and operational costs

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2 Customer Videos

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Additional Feedback Ferret Information & Resources

Read Feedback Ferret Reviews, Testimonials & Customer References from 13 real Feedback Ferret customers.

Browse Feedback Ferret Case Studies, Customer Success Stories, & Customer References from 21 businesses that use Feedback Ferret.

Watch Feedback Ferret Customer Videos to learn why 2 businesses chose Feedback Ferret.