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Feedback Ferret first started in 1998, analyzing open-ended customer feedback at a level that had never been possible before. Year on year, they have painstakingly tweaked and improved the solution. And they will continue to do so. With success stories that include some of the world’s largest brands, they have grown into customer feedback experts and world leaders in the text analysis arena.
“It is unbelievable the insight that we are now able to show to the retailers. We’re not having conversations about scores and numbers any more, but talking about the real …
"By listening and acting on the negative comments, we have won unhappy customers back into the fold, improved facilities on specific sites, better equipped our accommodation according to customer needs …
"Feedback Ferret is an incredibly powerful tool that allowed us to vastly increase the amount of feedback we collect and use it to further improve the customer experience. It allowed …
Read Feedback Ferret Reviews, Testimonials & Customer References from 13 real Feedback Ferret customers.
Browse Feedback Ferret Case Studies, Customer Success Stories, & Customer References from 21 businesses that use Feedback Ferret.
Watch Feedback Ferret Customer Videos to learn why 2 businesses chose Feedback Ferret.
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