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Feedback Ferret

Read 13 Feedback Ferret reviews and testimonials from customers, explore 21 case studies and customer success stories, and watch 2 customer videos to see why companies chose Feedback Ferret as their Customer Feedback Analytics

Feedback Ferret first started in 1998, analyzing open-ended customer feedback at a level that had never been possible before. Year on year, they have painstakingly tweaked and improved the solution. And they will continue to do so. With success stories that include some of the world’s largest brands, they have grown into customer feedback experts and world leaders in the text analysis arena.

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  • 13 Testimonials View
  • 21 Case Studies View
  • 2 Customer Videos View

13Testimonials

  • “Feedback Ferret has given P&O Ferries the meaning behind its NPS. We can now quickly and easily identify exactly what our customers are telling us to improve, and what we …

    Jenny Lorimer Customer Services Manager

  • "The Ferret has helped us improve customer satisfaction by highlighting weaknesses in the way we handle complaints. By being able to quickly understand customer complaints and act on them, we …

    Tom Caley Voice of Customer Manager

  • "We are delighted to work with you; you are true professionals in the feedback industry. I am ecstatic, excited and proud that SANBS is part of this project."

    William Gallacher South African National Blood Service
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21 Case Studies

  • Silverstone Circuits Ltd - Customer Case Study

    Sally Reynolds Leisure Development Director

  • P&O Ferries unlock the reasons behind the scores

    Jenny Lorimer Customer Services Manager

  • Holiday resort using customer feedback to maintain high standards

20 more case studies currently locked

2 Customer Videos

1 more videos currently locked

Additional Feedback Ferret Information & Resources

Read Feedback Ferret Reviews, Testimonials & Customer References from 13 real Feedback Ferret customers.

Browse Feedback Ferret Case Studies, Customer Success Stories, & Customer References from 21 businesses that use Feedback Ferret.

Watch Feedback Ferret Customer Videos to learn why 2 businesses chose Feedback Ferret.

FeaturedCustomers has 1,911,840+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.