"I've worked on four ERP implementations with two different companies and I can truly say this was one of the smoothest I've ever been a part of. Considering the way that Charles River decided to partially implement the Deco portion of the business and the Covid-19 travel restrictions we were able to successfully enter orders ship orders invoice customers collect money and receive product the first week of operations. This is not to say that it wasn't without some bumps in the road but things were dealt with quickly and expediently. CRA has a very limited staff to begin with and implementing a new ERP WMS PLM and B2B web site as well as a Demand Planning solution was a huge undertaking but we made it through. There are too many people to call out individually but working with Susy's team initially and now transitioning to Anthony's team has been a true pleasure. I did want to take this opportunity to thank your teams and to let them know how much their efforts are appreciated. I hope that FDM4 and CRA will have a long and profitable relationship going forward."