“We want our people to understand how the changes in the travel industry were impacting the travel program, why we’re asking them to do certain things and why travel is about more than booking a flight. It's more than just that one person wanting to get from A to B."
“We thought it was the right thing to continue with the RFP. We could drive this change through a particularly unique time when people weren't travelling; it would be less of a risk through the pandemic.”












