Fathom Consulting is a 25-person business consultancy that helps organizations capitalize on change and how they interact with customers. Their clients engage them as proven partners in unraveling and solving strategic, operational, and customer experience challenges. Founded in 1999, their original tagline was Bridging Strategy, Technology, and Customer Experience. Today they apply that legacy of unrelenting customer focus, digital expertise, and optimizing business outcomes to the increasing complexity of how their clients interact with their customers, now and in the future.
"Fathom provided us with] insightful recommendations for our project which helped the team see the bigger picture design decisions were informed and well laid out. Stakeholders liked the structure and content of each presentation and read-out."
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