"There was no centralised system so engineers had to manually schedule their own work," says Matt Doherty, Head of Technology at Logistics UK. "This was a protracted process and their time was not being used efficiently. A long chain of phone calls and emails between administrators, engineers, and customers, also meant communication lines were not as clear as they could be. We needed a system that could book inspections centrally and automatically, shorten travel times and empower our engineers to be more productive every day."
"They’re always available when we need them and regularly review the rules and settings within VISITOUR to ensure we are meeting our own customers’ expectations in the best possible way. I cannot recommend FLS highly enough."