"As a national incident team, we were able to review the likely issues that we were going to face in the next one to two weeks. This enabled proactive conversations with key system leaders to ensure that resilient mitigations were in place and the likely period of time that they would be required for. It also strengthened our position in national conversations as we engaged in constant discussions over the course of our national COVID-19 pandemic response about what the focus should be for the NHS – to provide the best quality of care for patients. Very helpfully, the team managing and curating the EWS would also be able to highlight trusts, STPs, and regions of interest and offer useful insights to explain possible changes in key system metrics over time."