FactSet creates flexible, open data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial decisions. For 40 years, through market changes and technological progress, the focus has always been to provide exceptional client service. From more than 60 offices in 23 countries, they are all working together toward the goal of creating value for all the clients, and they were proud that 95% of asset managers who use FactSet continue to use FactSet, year after year.
“I have a help desk with another provider, but it’s impersonal. With FactSet, we converse with people who have gotten to know our workflow. And because their team is global and available 24 hours, we have the same level of support for our employees in Tokyo as we do here in Paris.”
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