We chose EyeMD EMR after reviewing several systems. It has been our first and only EMR. Since our go live date in 2010, the service has always been exceptional. The product only improved despite starting out head and shoulders above many other systems. It is easy and intuitive, and in my opinion, most closely approximated certain aspects of a paper chart. This helped in making the transition directly from paper to electronic records. Finally, they remain on the forefront as the regulatory environment continues to evolve, giving a sense of security with a strong partner.

I have been with EyeMD EMR since May 2011. Unlike many other clients, I came to EyeMD EMR after 7 years with another EMR company that I was actually happy with. That product ended up being discontinued or sunsetted after the company was bought out by a larger firm, necessitating my search for a new EMR. After interviewing and demoing several different products, I chose EyeMD EMR. There were many reasons for my choice, including specialty specific EMR, server based, most efficient of all units I tested based on number of mouse clicks needed to complete a task and cost. But the number one reason I'm happy with EyeMD EMR today after several years of being part of their family is the great customer service I've experienced from day one. Their tech support is very responsive, kind and patient and I get problems resolved within the day that I call. The tech support people are also genuinely interested in what I see as a user and they are receptive to my suggestions, several of which have ended up being included in software updates. I have highly recommended EyeMD EMR to all of my colleagues and I would chose them again if I needed to.

Choosing and implementing an EMR was definitely the most daunting task in modernizing the practice I acquired a decade ago. Thanks to EyeMD EMR, it was also the most satisfying. Our transition was eased by the assistance of EyeMD EMR who never failed to promptly answer any question no matter how simple or complex, with professionalism and personality. The software is quick and efficient, yet as complete and comprehensive in documenting an exam as any of the 10-12 other programs I tested prior to choosing EyeMD EMR. It was also the least expensive by far, and has already paid dividends through Meaningful Use, more efficient through-put, less transcription cost, and more accurate billing. I would challenge any prospective EMR user to ­find a slicker, more cost-effective, and easy to implement software package in today's market.

We had deliberated for several years before deciding to go ahead with an EMR. We chose EyeMD EMR as we are located near the company headquarters in Bonita Springs, FL, and were able to visit them and receive a detailed demonstration of how the system works. We were impressed with the ease of use, the ability to customize the system to our practice, and the extensive training available. Since we began in September 2012, we have had no difficulty in reaching meaningful use. But even more importantly, the system has been easy to use and has integrated with our practice management software (Intergy by Sage). We have had absolutely no downtime or IT issues with the EMR, and updates are done regularly by the technical staff. We are also extremely happy with the ability to access our patient records when outside the office. The customer service is superb - the support staff are very knowledgeable and helpful, and any questions are always answered immediately. Would highly recommend!

I have been a happy user of EyeMD EMR since 2011. This is my third EHR, the best thus far, and probably the last. I have been very pleased with the customer support, in addition to the multiple features available on the system. We are a practice of 6 MDs in three locations. Image capturing and importing from the VF, OCT, angiography, and topography machines is excellent, without having to pay extra for an image/document management system. Auto generation of letters to primary docs and referring physicians is easily performed, and I can't remember the last time I even dictated a letter! We are very pleased to having qualified for meaningful use, which paid for the software. Because of the flexibility of the system and ability to easily modify elements and plans, one is only limited by one's imagination is terms of how robust and complete the system can be.

We have had a long history of EMR, used 2 other companys prior to EyeMD EMR. So from our previous experience we have found EyeMD EMR to be the MOST user friendly system we have had. It is very easy to customize the templates to meet our needs. Best of all when we do have questions we can use the "remote support" and with in seconds we are talking live to someone. We know how nervous and stressed we all are about the government changes in healthcare, and EyeMD EMR is there with support and willing to walk us thru our concerns, example "meaningful use". Overall we are very impressed with them and would HIGHLY recommend them to any Ophthalmology office.

I’m so pleased that our doctors chose EyeMD EMR! While my peers struggle I forge along. The system has proven to be all that & more. Customer service is just unbelievable. Here’s to many more years!!!

We are so impressed with everyone on your staff. More often than not, EyeMD EMR has adressed questions we have regarding the EMR or Meaningful Use well before we get a chance to ask them. Our experience with your customer service has been PHENOMENAL.

EyeMD EMR has an excellent, user friendly interface that is designed specifically for the needs of Ophthalmologists. Installation was flawless, and technical support is always available with superior knowledge of this program. EyeMD EMR has saved our clinic countless hours. The system for displaying and reviewing diagnostic tests is top notch, and compares favorably to other stand-alone diagnostic testing software. We highly recommend it!