"I have been with EyeMD EMR since May 2011. Unlike many other clients, I came to EyeMD EMR after 7 years with another EMR company that I was actually happy with. That product ended up being discontinued or sunsetted after the company was bought out by a larger firm, necessitating my search for a new EMR. After interviewing and demoing several different products, I chose EyeMD EMR. There were many reasons for my choice, including specialty specific EMR, server based, most efficient of all units I tested based on number of mouse clicks needed to complete a task and cost. But the number one reason I'm happy with EyeMD EMR today after several years of being part of their family is the great customer service I've experienced from day one. Their tech support is very responsive, kind and patient and I get problems resolved within the day that I call. The tech support people are also genuinely interested in what I see as a user and they are receptive to my suggestions, several of which have ended up being included in software updates. I have highly recommended EyeMD EMR to all of my colleagues and I would chose them again if I needed to."