“Exxeta integrated the solution pragmatically and seamlessly into our existing workflows. The collaboration has been smooth from day one – and for us, this project is a key step toward making our customer service future-ready and improving our processes through AI.”

“At Deutschlandticket.de, AI supports our customer service by categorizing inquiries and automatically answering general questions. Our customers especially appreciate how quickly and effortlessly cancellations are handled. The AI solution is closely monitored so we can identify and unlock further optimization potential. The initial results speak for themselves: faster response times …