99 ExtraHop Testimonials

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  • “We’ve never seen this kind of speed-to-value from a technology vendor. What ExtraHop does is really unprecedented.”

  • “ExtraHop, as delivered through the Appcentrix application performance managed service, provides an unprecedented level of visibility across our technology stack. It has helped us improve performance from the network to the application tier, and allowed us to centralize visibility within the technology domains in order to better meet the needs …

  • "Digital dentistry requires a sophisticated, and robust technical infrastructure that is not deployed easily."

  • "Thanks to ExtraHop, we can quickly find the issues and share them with our customers so that we can address them long before they negatively impact performance or affect our customers’ end-users."

  • "In my 30 years of technology experience, ExtraHop is the best purchase I have ever made."

  • "Before ExtraHop, we struggled to clearly define SLAs. Our KPIs were very technical, and focused on discrete elements like CPU, memory, and network performance. Now, we have the insight we need to define sharp KPIs based on both performance as well as the benefits accrued to the business in terms …

  • "We’ve got an environment with just about every technology you could think of. And consequently, it’s very, very difficult to troubleshoot performance from an end-user perspective."

  • "We used ExtraHop to pinpoint the cause of a slowdown for one of our 12 eClinicalWorks EHR deployments that our ambulatory clinics use, which was due to how our production and replica databases were racked in our datacenter. It was not an easy thing to diagnose all we could see …

  • "It’s like a Beyoncé Ticketmaster sale. During one of these events at a very large university, we were providing reports from ExtraHop showing response times down to the millisecond and how many permits they had sold every five minutes. The customer was thrilled that we had done this work."

  • "There have been Severity 1 incidents, usually when a customer is experiencing an outage, where the CIO has actually stood over my shoulder, watching me try to track down the root of the problem. It’s reassuring to know that ExtraHop can narrow down and often find the absolute answer. As …

  • "Given the amount of data being used by these devices each month, sometimes 100MB or more, we assumed that it was due to non-approved use of the web browser on the device. With ExtraHop, we were able to determine that this actually wasn’t the case. As it turned out, our …

  • "Visibility at our remote locations provides insight that is critical to delivering a seamless and secure experience for our customers and associates. ExtraHop allows for a much deeper understanding and more accurate representation of what's happening at every store."

  • "Using ExtraHop, we've been able to identify systems that weren't being used and saved the company money by having them decommissioned."

  • "All you really need to use ExtraHop is an understanding of the OSI model. Once you explain the layers to them, it's really easy for any IT staff member to apply ExtraHop to their work. Our developers and application support teams have been really excited about ExtraHop because it provides …

  • "With insights from ExtraHop, we can work with our customers and update systems to eliminate insecure communication pathways and better secure our company's environment as a whole."